What information Does TLAD Gather about You?
Personally Identifiable Information: We may collect personally identifiable information from you, including your name, email address, physical address, and phone number, when you engage in any of the following activities:
- Order TLAD advertising products through our website.
- Sign up to receive promotional materials via mail or email.
- Participate in a contest, promotion, or survey.
Some of the personally identifiable information we collect from you, including your name, address, phone number, email address, and payment card information, is required in order to process your online purchases, respond to your requests, and contact you about your online purchases, if necessary.
We may collect information regarding your:
- Personal or professional interests.
- Past experience with TLAD products and services.
- Detailed contact preferences or other personally identifiable information.
We may also collect publicly available information about you from other sources, such as information from social media network, blogs, and Facebook or third-party data aggregators. We may use such information to supplement your personally identifiable information maintained by us. We may also collect personally identifiable information that you voluntarily disclose on the website, absent any request from us.
How Does TLAD Use Your Information?
We may use information you provide to us for a variety of purposes, including the following:
- To process purchases, refunds, exchanges, and other transactions.
- To contact you about questions or communications regarding your order.
- To respond to your customer service inquiries.
- To help us learn about your shopping preferences.
- To help us improve our website, products, services and other offerings.
- To otherwise enhance your shopping experience.
We provide our users a choice as to whether they would like to receive marketing or promotional communications. Users may also from time to time receive up-to-date information on products and services via our e-mail newsletter. Users may opt-out at any time from receiving these communications.
Like many other websites, TLAD makes use of log files. The information inside the log files includes internet protocol (IP) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and number of clicks to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable.
Cookies and Web Beacons
When you visit TLAD, cookies can be stored on your computer. Cookies are little pieces of information that can help identify your browser and that can store information about visitors’ preferences, record user-specific information on which pages the user access or visit, customize webpage content based on visitor’s browser type or other information that the visitor sends via their browser.
DoubleClick DART Cookie
Advertising is one of TLAD’s revenue streams. Therefore, we display advertisements on some of our services (e.g., on certain webpages or in emails).
If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites.
Communication Between TLAD and You
If you send TLAD a message via email or web form, this message can be stored to process it, to compile statistical information, to improve our services and support, or to get in touch with you.
How Can You Access or Change Your Information?
You may access, review and edit the personally identifiable information that you provide to us online. You can also ask us to update your personally identifiable information or communication preferences by contacting us via our Contact Us page. Please note that any request to update your information may take up to 30 days to process and that you may continue to receive communications from TLAD using the previously provided information until your request becomes effective.
Additionally, you may opt-out from use of your personally identifiable information collected online for the purpose of sending such marketing or promotional communications at any time by following the unsubscribe instruction contained within each of the newsletters or promotional communications you receive.